• Kissimmee, FL

  • Permanent

  • Full-time
Position Summary

Works cross functionally with the Talent and Purpose team in the following areas: employee relations, recruiting, training, and benefits. This position will be heavily involved in reward and recognition, and will partner with all departments to launch projects that drive business results while creating a positive experience and building engagement promoting our culture.

Essential Functions:

  • Creatively and proactively establish and implement recruiting strategies that identify specifically targeted sourcing plans to attract candidates to our different jobs and specified locations
  • Ensure the New Hire process is followed correctly and according to standards
  • Answer incoming calls and respond professionally to employee inquiries
  • Keep all reports up to date ensuring its accuracy and timely delivery
  • Assist in the creation of reward and recognition programs
  • Participate in the employee investigation and discipline process by gathering documentation and assessing course of action needed
  • Ensure all benefits & incentives are communicated and properly maintained and processed
  • Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
  • Maintains compliance with federal and state regulations concerning employment
  • Be knowledgeable in employment laws and ability to keep up to date in all locations we operate in
  • Ability to create and implement SOP’s Handbook, and employee communications
  • Act as the Point of Contact for HR Director as needed
  • Provide guidance to resort managers to employee conflict resolutions
  • Able to work in a team environment to accomplish the company purpose and culture
  • Conduct or participate in other projects or initiatives as requested by Director


Education: Bachelor’s degree preferred, PHR certificate is a plus


  • At least 3 years’ experience in Human Resources
  • At least 1 year of HR generalist experience and knowledge
  • Hospitality experience preferred
  • Bilingual is a plus
  • Experience with UKG is a plus

Computer Skills: Must have knowledge of Microsoft Office, Internet, ADP, SharePoint, and Training Software.
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